You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. Airpoints help. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. Air NZ Booking Assistance: 0800 737 000. We'll then ask you a challenge question to verify your identity. display: -ms-flexbox; Missed out on AirpointsDollars? Visit airnewzealand.co.nz/koru for details. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. then. display: flex; SECURITY WARNING: Once you have finished your session, please ensure that you log off and close all browsers. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. Subject to your membership in the Frequent Flyer Program (FFP) of the relevant Star Alliance Member Airline. We want you to have the best chance of getting a greenlight deal, so here are a few tips: Why do some deals say 'next best price'? Should you travel under a name that varies from your Airpoints or Koru account, Airpoints and or status points will not capture automatically, and you will need to send original boarding passes and E Ticket copies to our Contact Centre for manual accrual. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. Seeterms and conditions. Calling from overseas: +64 (0)9 357 3000. What can I do? Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. A password manager stores all your passwords securely, so you do not need to remember them. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. Inscreva-se Entrar Iniciar sesso com o Facebook Iniciar sesso com o Google Iniciar sesso com o Apple See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. If you call AirNewZealand, we will need to verify your identity in order to help you. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. and he will do his best to retrieve it for you. AirNewZealand lounge passes are not available for purchase. Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. If you are an Airpoints credit card holder, please call the issuing bank or financial institution to have the name on your account amended to match your Airpoints account name. You can use AirpointsDollars to pay for Koru membership. The relevant month, will be the statement period set out in your monthly statement. Your Airpoints number if you have an Airpoints related enquiry. Username Cancel No, we will only send you grabaseat emails. Does this mean I will automatically get all other AirNewZealand email notifications? You can use a credit card or debit card for this. You will then be able to enter a new password. Find out what you canspend your AirpointsDollars on. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. Visit airnewzealand.co.nz/koru for details. I've forgotten the password and/or username I made up when I registered online. Download the Grabaseat mobile app through. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. Photo: AFP The airline says one of its Star Alliance partners has been impacted by a security data breach. Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. Anyone can join and membership is free. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. How can I find out when flights from my city are on sale? For members residing in New Zealand or anywhere other than Australia, one Airpoints Dollar is equivalent to one New Zealand Dollar. 0800 352 266. 4. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. I forgot my grabaseat password or user nameYou can reset these at any time. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. No, AirpointsDollars can only be earned, not purchased. It's possible your missing AirpointsDollars and Status Points are still being processed. If you believe your credit card is compromised, contact your bank immediately. If you've not registered yet, you can register for Airpoints online. The airline says one of its Star Alliance partners has been impacted by a security data. Can I purchase additional AirNewZealand lounge Guest Passes? You can then set up your email preferences so you can start receiving grabaseat emails. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. It also generates unique and strong passwords for your use. A kitchen's most essential item this skillet is big enough to handle the largest T-bone steak. More about earning. Our lowest fares sell out quickly and may not be available on all flights or days. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. } -ms-box-orient: horizontal; General terms and conditions and Grabaseat fare conditions apply. If you are not able to access your account, please get in touch with our Contact Centre. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. What are the terms and conditions for the grabaseat greenlight deals? If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. If you want to add a bag to your booking, you can do so here. All you need is your six character booking reference ending in "H". , category rank is 116, monthly visitors is 223K (AirNewZealand reference numbers end in "H".). Now $655 (Was $871) on Tripadvisor: Marriott's Ko Olina Beach Club, A Marriott Vacation Club Resort, Oahu. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. How do I know how many Airpoints I'm earning? Airpoints is AirNewZealand's loyalty programme. Can I exchange my AirpointsDollars for cash? .content.header-bottom p { You will need your booking reference and the last name on the booking. By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. The exact time varies and can be pretty random. For further information, or to apply now, visit Westpac or call 0800 888 111. and he will do his best to retrieve it for you. Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. AirNewZealand lounge passes are not available for purchase. This is a security feature to protect your account. Can I purchase additional AirNewZealand lounge Guest Passes? The team are available 0900 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as possible. Learn more about multi-factor authentication. The family name used for the original booking. To make sure your account is kept safe, you may be asked to verify your identity by providing a code that has been sent via text or emailed to you. It should be considered the best indication of price. You can also purchase a Star Alliance upgrade using AirpointsDollars. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. Watching your AirpointsDollars and Status Points add up is easy with your online account. height: 42px; Log in and start again by selecting your email preferences and re-saving. You might like to add us to your safe senders list to avoid this happening in the future, If steps 1 - 3 don't resolve the issue you can reset your account by logging in to grabaseat, un-selecting the "send me grabaseat emails" check box then logging out. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. Lending criteria, terms, fees and conditions apply. Pro-tip: For the best Oscar experience,sign in to the website first. An Air New. I was in the middle of booking but the ticket sold why did this happen? Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. New Zealand domestic check-in. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. You can also purchase a Star Alliance upgrade using AirpointsDollars. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. Don't share your credit card information with unknown online requests or websites. Airpoints number, username, or email address. We also strongly recommend that you provide a mobile number if possible, for authentication and communication purposes. You must be able to send us evidence of the correct or new name so that we can update it. E2E development and execution of direct marketing strategies . Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. This varies week to week, but there are often several thousand seats available. Shop Huski, Spiegelau, KitchenAid and more. If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. } The Airpoints credit cards are issued by Kiwibank Limited . Air New Zealand has apologised after some of its airpoints members have had their information stolen. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. Learn more about suspicious emails and messages. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. No, AirpointsDollars may not be exchanged for cash. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. -->, See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. Yes they are. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. Getaway packages. Tel: 1800 803 298. width: 33.3333%; Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. I can't find the low greenlight deals but the counter says they're still available. } } Airpoints enquiries - New Zealand 0800 247 764. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS Please note: Online Services is not currently available for residents of Continential Europe. Please contact us: kiaora@airpointsstore.co.nz. font-size: 140% Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. sign up to receive grabaseat email alerts. Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. Login - Air New Zealand Internet Banking. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme.

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