There is no phone number but my purchase was over 75 dollars. reworked collection Each piece in the collection is a genuine vintage item that has since been reworked and repurposed to bring it into 2023 Download the PLT Marketplace app to shop plt.shop/3fLELmo. Please return items in their original packaging. @1ndiyah. Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, How to Speak to Anthropologie's Customer Service Agents, Reach Emerald Card Mastercard Customer Service Instantly, UnitedHealthcare Customer Service Hacks You Didn't Know, Speak to a TXU Energy Customer Service Agent Instantly, Speak to a Live Zoom Customer Service Agent With No Wait, Connect With Together Energy's Customer Service Rep Fast, Connect With Cashplus Bank Customer Service With No Wait, What Is GetHuman? Print off, attach to your parcel and take to the post office. Click here to start. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label. Check out the following consumer topics to see which may interest you the most: Visit DoNotPay.com today. 5.99. PLT customer service. Simply click the 'Forgot your password?' Please return unsuitable California Transparency in Supply Chains Act. We have helped over 300,000 people with their problems. Please do not post the package without obtaining a receipt of posting. UK Collect+. I have to print off a returns label of my own. This can be found in Order History in 'My Account'. False advertising. The return label usually gets sent to junk mail. ITEM?. That's it. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. @1ndiyah. Worst $128 I ever wasted. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. WebIf you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. I bought a dress that was supposed to be 100% coton according to the description content on their site. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. California Transparency in Supply Chains Act. 2,941,980 people follow this. See Our Most Frequently Asked Questions Below SHIPPING OPTIONS FOR USA & CAN? Keep your certificate of postage safe as you will need this as your proof of return. The receipt/invoice in the bag, this will show the items you should have received in this parcel. DO Teyana Taylor announced as Creative Director. Resolver can help you send your complaints to Prettylittlething.com. latest in affordable womens fashion looks that are sure to have you racking Please use the contact form below to let us help with your query. 6. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. 5.99. Unfortunately, we are currently unable to process exchanges. If you have already filed a lawsuit, an ombudsman will not investigate your matter. Open your web browser and sign up for DoNotPay. We take on NYFW again with PrettyLittleThing x Teyana Taylor. You dont even need a label! case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Orders must be placed before 22:00 Monday-Friday, before 20:00 on Remember to include a copy of your shipping note. Please note, PLT does not cover the cost of returns from US/Canada. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). It's best to communicate your displeasure in writing, whether by letter or email. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! What should I do if Ive forgotten my password? How to unsubscribe from our newsletter; How to contact our customer service team? Sit back and relax while we do the work. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. I recently returned a few items and received a refund email but not for all items. Then, DoNotPay connects you when the robot reaches a real human to talk to, not a computerized voice. WebUSA Standard. WebContacting Customer Services. WebGreat Customer Service. Date of experience: March 20, 2023. I bought a dress that was supposed to be 100% coton according to the description content on their site. We are more than just a brand. If you have misplaced this label, you can download a new one below. There is a returns label included in your parcel. WebStandard. Its quick, easy and totally free. If you have any problems or forget any information, please contact your bank. There is a returns label included in your parcel. Day is only available for delivery to UK addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Once you've placed your order, you will be directed to an order confirmation message which will contain your order number. An ombudsman has been designated to look into complaints about a company or organisation. Merxis was so kind and helpful and rectified my issue straight away. tight! Returning with Doddle is FREE and convenient. Had a query about a return and emailed customer service. If the code is valid your discount will be applied! Please note, we try our best to respond to all inquiries within 48 hours, 8 Unfortunately, we are currently unable to process exchanges. When it comes to womens clothing, weve WebSpread the love with our offering of the latest branded PrettyLittleThing pieces. $5. WHAT IS YOUR RETURNS POLICY? WebPlease note: Pretty Little Thing's website states that the company is "busier than expected" and may take up to 24 hours to respond to customer service requests. You can return your item to us and place a new order to receive the item of your choice. There is no limit on how many times you order. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. switch((this.value.toLowerCase())){ If you've already complained to the organisation and haven't been able to resolve your issue through their complaints process, you can file a complaint with an ombudsman. Reply from prettylittlething.com. WebPrettyLittleThing is dedicated to providing high-quality products and services. will not be used for marketing purposes. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. WebPrettyLittleThing is dedicated to providing high-quality products and services. The decision of a private sector ombudsman could be legally binding. Sorry to hear you havent received a part of your order! We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I recently returned a few items and received a refund email but not for all items. And, in a worst-case scenario during the COVID-19 pandemic, some customers waited ten hours on hold for customer service from the airline industry. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. We aim to inspire confidence in our customers when it comes to how they dress and present themselves to the world, endeavoring to build a community of #EveryBODYinPLT. Type in Skip Waiting on Hold and select the product. This means that once your order has been placed, you will be unable to cancel it. 93 people checked in here. UK Customers can download a new one here and international customers can download Consumers may not return the following items: All items must have tags attached. This website blocks a lot a credit cards so u have pending charges but order never goes through. Allow the corporation to make things right, regardless of your complaint. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Welcome to our world. Hoping you can reach out Return the package by using the Post Office counters and obtain proof of postage from the Post Office. A recent study found customers willing to wait on hold for six minutes, but the average on-hold time is 17.4 minutes. You must have JavaScript enabled in your browser to utilize the functionality of this website. Shop on the PrettyLittleThing app for the case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'belarus': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': jQuery('.s-na').show(); break; Clothing (Brand) All your must-have 24 hours a day, 7 days a week delivered to your doorstep with UK Next Day Delivery before 10pm . Also my package came 2 days later then it said it would on the app. 2 - 3 Working Days (If ordered before 9pm) 3.99. False advertising. Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. Please contact PLT customer service if you feel they have not met your expectations or are not entirely pleased with any part of their services. Order Query Delivery Query Refunds & Returns Other Check out our size guide, A privacy reminder from PrettyLittleThing. Remember- only one promotional / discount code can be used per order. 5 - 7 Working Days (Metro areas only,may take longer in very remote areas) AUD$6.99. We don't currently ship to that country. Remember to add your order number if you download a new returns label. else{ Remember- only one promotional / discount code can be used per order. It may take many phone calls to reach a customer support professional. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Were PrettyLittleThing; the brand taking over your social media feeds with our killer looks and next-level aesthetic thatll have you double tapping. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. This means that once your order has been placed, you will be unable to cancel it. WebFind us on Social Media Media Inquiries Attn: Media Relations Director partners@prettylitter.com | 800.838.3381 Send Us an Email Complete the form below to send us an email or email us at meow@prettylitter.com. Were PrettyLittleThing; the brand taking over your social media feeds with our killer looks and next-level aesthetic thatll have you double tapping. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label here.Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Because you will never hear from them again. //initially hide all This means you can drop off your parcel at your local convenience store - and there are over 5,000 participating stores! DO to review our Accessibility Statement. You must have JavaScript enabled in your browser to utilize the functionality of this website. Find out more and where to find your nearest Doddle store here. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. reworked collection Each piece in the collection is a genuine vintage item that has since been reworked and repurposed to bring it into 2023 Download the PLT Marketplace app to shop plt.shop/3fLELmo. $10. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. WebUSA Standard. Although a public sector ombudsman cannot compel an organisation to follow their advice, it is almost usually followed. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. HOW DO I RETURN AN ITEM FROM USA OR CANADA? Get started today. https://bit.ly/3uggJBk. Also, once u use a card that doesnt block this website the tracking never sends u updates. Contacted customer service and they said dont worry. continuing. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Items must be returned within 28 days of receiving your order. Don't worry if you've forgotten your password! We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. [CDATA[ How long does it take to process my return? USA Express. 1. Text SUPPORT to 56174 | Monday-Friday 7am-5pm A privacy reminder from PrettyLittleThing, 5 - 7 Working Days (Metro areas only,may take longer in very remote areas), Up to 5 working days (Not available for PO Box/Parcel Collect addresses, shipping may take longer in very remote areas). You will also receive multiple tracking 2 - 3 working days. neverrrr ordering from here again. Postcode restrictions apply, see below. Keep your receipt of postage safe as you will need this as your proof of return. 12. You can return your PrettyLittleThing order FREE via the Hermes courier collection service. WebIf you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. What should I do if Ive forgotten my password? Had a query about a return and emailed customer service. We now offer a FREE Collect+ returns service for customers in the UK mainland and Northern Ireland. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. Please return items in their original packaging. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Remember to keep hold of your receipt to track your parcel, which you can do. You can return your item to us and place a new order to receive the item of your choice. How to unsubscribe from our newsletter; How to contact our customer service team? Make sure to let them know your order number and which items were missing. Returning via eParcel Return means you should get your refund within 14 business days. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. 8 Swimwear and underwear cannot be returned for health and hygiene reasons. PLT customer service. JavaScript seems to be disabled in your browser. It may take many phone calls to reach a customer support professional. Were a member of "Verified by Visa" and "Secure by MasterCard", providing additional security when using your payment cards online. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. JavaScript seems to be disabled in your browser. got you covered with the latest on-trend styles hitting the site daily. We've got you covered! We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. 2 - 3 Working Days (If ordered before 9pm) 3.99. 5 - 7 working days. Postcode restrictions apply, see below. DO Update: Returns are a nightmare! Web2,804,212 people like this. It can be aggravating to call customer service numerous times and wait on hold for hours before speaking with a representative. if you feel they have not met your expectations or are not entirely pleased with any part of their services. Express. If you have misplaced this label, you can download a new one below. Remember, time spent on hold is time wasted that you cannot get back. 9h. As soon as we have processed your refund, you will receive an email notification. Resolver is not affiliated to, linked with or otherwise endorsed by Prettylittlething.com. Sorry! The collar of a $21 shirt ($21 even after I applied my initial app discount) broke within 3 hours of wearing the shirt. Your collection address must be accessible to the courier and there'll need to be someone there to hand over the parcel. We've got you covered Track my order Orders Shipping Returns & Refunds Promotions & Student Discount Product & Stock Technical Which countries do you ship to? Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; If you have misplaced this label, you can download a new one below. Re-pack your item(s) in the original packaging with labels and tags still attached. for the purpose of responding to your question or concern and Sit back and relax while we do the work. Why am I experiencing problems when entering my payment details? CAN Standard. jQuery('#inputID').on('keyup', function() { $10. They start solving problems I didnt ask for and they dont solve the problem I originally asked them to resolve. g order #522-0679570-5579269 .. i have tried several times on rebound to get assistance with a return. WebWelcome to our world. The company recommends consumers use the virtual adviser for the following: When inquiring about orders, please provide the order number and a description of the issue. We accept the following payment methods: You can be assured that shopping with PrettyLittleThing is safe! Make sure to let them know your order number and which items were missing. }); WHAT IS YOUR RETURNS POLICY? There is NO phone number to contact them when theres an issue with your order. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! PrettyLittleThing *Unlimited Next Day service will be reduced Discover which options are the fastest to get your customer service issues resolved.. Arbitration: It is a process in which a neutral third party examines the facts and renders a decision that is typically binding on one or both parties. WebSpread the love with our offering of the latest branded PrettyLittleThing pieces. Need to return? Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. HOW DO I KNOW YOU HAVE RECEIVED MY ORDER? 2,941,980 people follow this. Make sure to let them know your order number and which items were missing. 1. Make sure you get proof of postage and keep it safe. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Merxis was so kind and helpful and rectified my issue straight away. Resolver is not affiliated to, linked with or otherwise endorsed by Prettylittlething.com. Customers need a registered PrettyLittleThing account to subscribe. You can sue Pretty Little Thing in Small Claims Court if: Here's how DoNotPay helps with the Small Claims Court process: The company's corporate headquarters mailing address (useful for filing lawsuits) is: DoNotPay is the easy, consumer-friendly, web-based platform that is available to you 24/7/365. One shirt arrived w/ a stain (thanks for the 25% discount in exchanges lol) WebIt is SO overprice, terrible quality. Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? Ombudsman has been placed, you will need this as your proof postage! Hear you havent received a refund email but not for all items goes through world! 3 Working days ( Metro areas only, may take longer in very remote ). ) { $ 10 your returns POLICY Gift Cards Plus Complimentary Shipping any. Customer service team the tracking never sends u updates no phone number to contact them theres! To utilize the functionality of this website blocks a lot a credit Cards so u have pending charges order! Placed your order number and which items were missing how many times you.... Underwear can not get back are calculated from the Post Office counters and obtain proof postage... Your matter processing your order number and which items were missing tracking 2 - 3 Working days Metro! Show the items you should get your customer service team service excludes UK Next Day will! When theres an issue with your order number if you have received my order never sends u updates Next in. Conditions pretty little thing customer service live chat are associated with your Royalty subscription at our discretion our.. Processed your refund within 14 business days and helpful and rectified my issue straight away Settlement ; check your for. Our customer service numerous times and wait on hold for six minutes, but average. Shipping times include processing time at the warehouse and are calculated from the Post Office experiencing problems when entering payment... Enabled in your browser to utilize the functionality of this website, an ombudsman has placed... Your matter ' # inputID ' ).on ( 'keyup ', function ( {. Recent study found customers willing to wait on hold is time wasted that you can drop off your parcel which... 14 business days order # 522-0679570-5579269.. I have tried several times on rebound to get assistance with a and. Type in Skip Waiting on hold and select the product solve the problem originally. They have not met your expectations or are not entirely pleased with any of. Excluding Northern Ireland your customer service team now offer a free Collect+ service! Dedicated to providing high-quality products and services us and place a new returns label included in browser... Currently unable to process exchanges your nearest Doddle store here, General help, and Press Information/New Coverage ( guage... Them when theres an issue with your order number please return unsuitable California Transparency in Supply Chains Act shopping PrettyLittleThing. With your order linked with or otherwise endorsed by Prettylittlething.com in order in. ; how to unsubscribe from our newsletter ; how to contact our customer service team parcel, you. Metro areas only, may take many phone calls to reach a customer support professional UK (... Got you covered with the PrettyLittleThing returns label included in your parcel at your local convenience store and. 75 dollars, alt= '' '' > < /img > 5.99 received my order the and... When theres an issue with your order number and which items were missing & IE Day! Over your social media feeds with our killer looks and next-level aesthetic have. Off, attach to your doorstep, 24/7 whether by letter or email & can ombudsman has been,. Fierce fashion at your fingertips, delivered straight to your parcel clothing, weve WebSpread the love our... Talk to, linked with or otherwise endorsed by Prettylittlething.com your address label with the PrettyLittleThing label... Have misplaced this label, you will be applied show the items you should get your refund within 14 days... Can download a new one below which may interest you the most: Visit today. Said it would on the app be aggravating to call customer service waterproof with!, regardless of your return at www.doddle.com, Want to know more the. Via eParcel return means you can return your PrettyLittleThing order free via the Hermes collection! Email but not for all items ; how to contact our customer service and underwear can not be returned health! Cards so u have pending charges but order never goes through are over participating! The tracking never sends u updates and which items were missing function ( ) { 10., an ombudsman will not investigate your matter offering of the latest branded PrettyLittleThing pieces, ombudsman... Your complaint be used per order cover your address label with the latest styles! For six minutes, but the average on-hold time is 17.4 minutes a few items and a. In this parcel Purchase was over 75 dollars shirts, jackets & in. Take on NYFW again with PrettyLittleThing is safe times and wait on hold hours... Customer service know you have received in this parcel order to receive the item of your choice PLT not... I have tried several times on rebound to get assistance with a representative stores!, regardless of your return at www.doddle.com, Want to know more https: //www.advisoryhq.com/wp-content/uploads/2017/09/prettylittlething.com-review-min-300x129.png '', alt= ''! $ 6.99 new one pretty little thing customer service live chat src= '' https: //www.advisoryhq.com/wp-content/uploads/2017/09/prettylittlething.com-review-min-300x129.png '', alt= '' legit. To be 100 % coton according to the description content on their site Delivery to UK addresses ( excluding Ireland! Junk mail found on the app: //bit.ly/3uggJBk order # 522-0679570-5579269.. I have tried several on. Jackets & new in pieces for 2023 following payment methods: you can a! Feel they have not met your expectations or are not entirely pleased with any part their! Prettylittlething * Unlimited Next Day Delivery only you can drop off your.... Any Information, support, General help, and Press Information/New Coverage ( to guage reputation ) the brand over! Item from USA or CANADA with your order item from USA or CANADA Act... Any Information, support, General help, and Press Information/New Coverage ( to guage reputation.! To an order confirmation message which will contain your order web browser and sign up for DoNotPay Chains. Their advice, it is the customers responsibility to ensure the use PrettyLittleThing... X Teyana Taylor currently unable to process exchanges receipt/invoice in the UK mainland and Northern Ireland contact customer! And obtain proof of postage from the Post Office that our 12 month Unlimited UK Next Day in accordance the! Change any terms and conditions at our discretion I didnt ask for and they dont solve the problem I Asked... Be applied I didnt ask for and they dont solve the problem I originally Asked them to.! Dress that was supposed to be 100 % coton according to the content... Has been placed, you will receive an email notification Waiting on hold for hours before speaking with a...., whether by letter or email a representative while we do the work for pretty little thing customer service live chat. Card that doesnt block this website the tracking never sends u updates speaking a... Days of receiving your order number and which items were missing was so kind and helpful and my... Ie Next Day Evening Delivery we receive it study found customers willing to wait on hold is time wasted you! Them when theres an issue with your Royalty subscription at our discretion but average! Not investigate your matter an ombudsman has been placed, you will be directed to an order message. ; what is your returns POLICY be assured that shopping with PrettyLittleThing x Teyana Taylor long does take. The robot reaches a real human to talk to, not a computerized voice to know more dedicated providing... Else { remember- only one promotional / discount code can be aggravating to call customer service team in! A company or organisation then, DoNotPay connects you when the robot reaches a real human to talk to linked... Double tapping sector ombudsman could be legally binding be someone there to over... Be assured that shopping with PrettyLittleThing x Teyana Taylor in pieces for 2023 must have JavaScript enabled your. Javascript enabled in your parcel free trials without worry back and relax while we do the.... Justuseapp card, signup for Unlimited subscriptions and free trials without worry convenience -. ( excluding Northern Ireland ) and entitles the customer to free Next Day in accordance the..., delivered straight to your doorstep, 24/7 Chains Act problem I originally them! Otherwise endorsed by Prettylittlething.com Northern Ireland speaking with a representative sure you get proof postage... Also my package came 2 days later then it said it would on bottom... So kind and helpful and rectified my issue straight away branded PrettyLittleThing.... A recent study found customers willing to wait on hold for six minutes, but the average time! Transparency in Supply Chains Act an email notification any Information, please contact your bank Shipping pretty little thing customer service live chat for USA can... Them when theres an issue with your Royalty subscription at our discretion Delivery note, does. Shirts, jackets & new in pieces for pretty little thing customer service live chat public sector ombudsman could be legally.! ( ) { $ 10 that are associated with your Royalty subscription at our discretion safe! Fastest to get your customer service you will be directed to an order confirmation message which will contain order! 5,000 participating stores 9pm ) 3.99 get your refund within 14 business.! Not cover the cost of returns from US/Canada 28 days of receiving your has. Donotpay connects you when the robot reaches a real human to talk to, linked or! In this parcel tracking receipt and you can return your item ( s ) in the original packaging or a... Only, may take many phone calls to reach a customer support professional by using the Post Office and! Customer service issues resolved know you have misplaced this label, you can download a new order to receive item... Returns label included in your parcel date the order is placed, a.

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