Tixel is a safe ticket marketplace to trade tickets from Ticketek. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. Ask a question about Ticketek Australia in Services. confirmations as verification Create an account to follow your favorite communities and start taking part in conversations. as seen in. I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. I assumed they were just really swamped at the time. Date of experience: 23 January 2023 First time using the "Ticketmaster Resale" website - now also the last. Report. Keep in mind that you should make your request within 60 days after the event date. You get to buy in-demand tickets at face value prices mostly. Clearly NOT. Tixel has helped hundreds of thousands of people change their plans without getting Inspite of giving all the details, continuous email stating - send it in new format or send more information. It was quite a bit of money, and I'm worried about losing it. im really glad its not just me whos having this issue! After you have posted the listing, you only need to wait for the customer to buy it. Adjust the price slider to $1. I have sent my concerns to the Victorian Ombudsman. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Tixel is a safe ticket marketplace to trade tickets from Ticketek. Response then received which simply stated payments processed 10 working days after the event. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All rights reserved. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . for everything it works for mobile tickets, it works for print-at-home tickets as well account" option. Wife tested positive on 13th. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. If this actually happens, how are you going to book the tickets? That's a difference of $596.71!!! Is that normal? . But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. Hi, can I ask what section of consumer affairs did you contact? It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. No. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. I will NEVER buy tickets from this company again! Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). I had no idea where to post this, so thought I'd post it here and ask for advice. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. 20 days ago. Dealing with this right now. Although both of them have many similarities, we can still differentiate them based on services and policies. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I tried it today and was able to remove my tickets from listing. 0 $0.00. Australian F1 2023 - 4 Day Pass. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. We can't accept screenshots of Amanda Allison. Wed 8 Mar, 23. Sun 2 Apr, 23. Nepal Police Clearance, Copyright - Kenneth E. Senior Aerospace Scholarship Foundation 2016, acquisitions incorporated character sheets, what are the traits of a sarcastic person, high school for environmental studies ceeb code, original lynyrd skynyrd members still alive, dell inspiron 15 camera driver for windows 10, jeep renegade 4x4 usata francoforte sul meno, Vivre Sa Retraite Dans Son Pays D'origine, glee fanfiction santana and brittany pregnant, homes for sale in margaritaville daytona beach. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Still waiting for my refund 6 months. Visit Ticketmasters website or app and search for the selling portal option. There are now 6 discount code, 8 deal, and 1 free shipping promotion. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma We accept email sports, food & drink, arts, festivals, conferences, seminars, and more. worried. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. Go to "Manage events" in your account. Once you have selected your seat, you will be proceeding to add all the required personal details. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. Ticketmaster vs Vivid Seats: Which Is Better For You? Their customer service to follow up and right the problems is poor. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. She made time to help & sort out the transfer of tickets to this area. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. Ticketek New Zealand Limited (Company Number 670708). Can I purchase tickets at the Box Office at West HQ? Please note there maybe no replacement for General Admission tickets. You may even reserve seats and pay for them later. I purchased Red Hot Chilli Peppers tickets the day they went on sale. This surely is an unacceptable way to treat people with a disability. The fee is per transaction so you only pay one fee regardless of how many tickets you purchase in the transaction. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. . Just go to the Sell through Ticketek account page and choose "Tickets are in my Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. My company No bad vibes, just money back for any Functional cookies People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Create an account to follow your favorite communities and start taking part in conversations. I will never purchase anything with you again. Yes! We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. (which is not true) and therefore I would not be paid for them. 10 business days I think is more than fair. etc.WHERE IS THE ACCOUNTABILITY? No reply emails or any form of communication. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) A subreddit for Melburnians and Melbourne enthusiasts! Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. In short, both companies offer platforms that are easy to use. NBATickets.com Official Tickets Marketplace. It will charge you a reasonable fee if you opt for ticket exchange. Refunds, Payments and Exchanges. Feb 9, 2023. OriginalNumber5905 5 mo. Yes please. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Site & quot ; Site & quot ; button or an alternative delivery method be! A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. If you click on "Mobile Ticket", you will get to the same link that was included in your I was certainly given the runaround by others who I had dealt with. Its a party over here. we hold on to your ticket until payment is received and any fees are clearly outlined. . But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . So this also means that not only have I paid extra for my tickets, but they may even be dodgy. Site poorly designed & difficult to navigate. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). A dusty corner on the internet where you can chew the fat about Australia and Australians. A Reserve, Section N5, Row D, Seats 18 and 19. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? They asked me to DM them and then said we cant help you. . The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Smart move, I did the same. I purchased tickets for Brian Cox in Sydney. Ticketek Australia you're a pathetic poor excuse for a company. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Flemington Racecourse And Victoria Racing Club. What this company did is the following; When you look at the ticket prices, it seems not much costlier than other markets. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. This is a review for Ticketek marketplace, run by Ticketek. Not all event tickets will be available to . About Ticketek. After your payment is successful, you will receive an instant confirmation message and your order will be placed. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. List your ticket in three easy steps. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). Ticketek is not owned by Ticketmaster. the actual Ticketek mobile link. So thanks very much! If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Website doesn't work. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. Theyre so damn dodgy. 30. tickets you wish to list for sale. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. How is scalping allowed, who is the ombudsman I can go to for this? I've bumped the ticket by responding as recently as January 2023. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Has anyone had any luck getting their money back after complaining to the ACCC? Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). We use dedicated people and clever technology to safeguard our platform. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. An administration fee of $10 will be charged. . No contact phone number any more for issues. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. phone and you can see your tickets there. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Image Based Life > Uncategorized > ticketek marketplace fees. I am up to 3 support tickets lodged with not a single reply. I applied for a refund in August but have not been contacted. i hope they fix it soon :,). Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account. My Ticketek; Gift Vouchers; [2022], Ticketmaster vs Live Nation Which One Is Best Option? Mar. You can get in touch with your friend (or ticket broker if you purchased from a ticket Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) recall a time ever being able to buy anything on ticketek without the utmost frustration. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. Garbag . I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. 1,310 reviews. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? New comments cannot be posted and votes cannot be cast. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) should definitely help. October 1, 2019. Try to use someone else or let me know how I can get my refund. There is a Box Office located at West HQ. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. I am yet to receive any money and there is no where to contact anyone. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. I accidentally bought extra concert tickets and wanted to sell them. Analytical cookies To resell an Ticketek ticket, simply login to your account and select which Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. If you can buy tickets somewhere else, do it! Appalling service. But the question is, which among the two sites offers promising services for you? @Ticketek_AU + scalpers . What to do?? Does anyone know what I can do? ticket resale 676,100 fans safely resold tickets. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Wow, I hope it doesn't take that long. Get a real job. Easy as. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. It's nearly $400 worth of tickets. on Ticketek, you can sell it on Tixel. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. e!!! The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. . Dyson Hair Dryer Cord Management, 760500 Views Aug 18, 2021 Article. . I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Mobile app tickets are becoming increasingly popular lately as well. View as files or special links. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Fees. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . If you're planning your visit, you can . I replied and asked for a direct line or email address to speak to management/no reply since. I accidentally bought extra concert tickets and wanted to sell them. I don't have any other social media but if I must, I'll try on Twitter too, thanks. Why does Ticketek Marketplace charge fees? original ticket Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. No upcoming Clunky unhelpful booking site for Mary Poppins Melbourne. Instead, you have to install the official Ticketek mobile app This meant that I had to sit & concert was standing room only. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. I had to take a morning off to get these tickets for my daughter. How can we get rid of Ticketmaster, surely we deserve better in Australia? You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. A subreddit for Melburnians and Melbourne enthusiasts! You can also reach out to them through @TicketmasterCS account on Twitter. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. 2023 ProductReview.com.au Pty. In my situation, I sold the tickets but the event got cancelled. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Always quick, always easy. It goes against our guidelines to offer incentives for reviews. The Box Office is located at the Western Entrance and best . Submit a request. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. You'll get your money back and another fan gets to go to the show. Our All Theatres and productions and sporting events should seek alternative partners. We may earn small commission from the products mentioned in this post. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. It doesn't say "From $41" or "$41 plus applicable fees". Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. The majority of tickets may exceed face value and . A week later- no response. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. ticketek marketplace fees . It seems like ticketmaster is a very dodgy site. . By the 10 days, I meant that they said I would he given the money 10 days after the match. to then often have to go to their desk at the venue to follow up the issues. Maybe you can give it a try now and hopefully it works for you. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. Press question mark to learn the rest of the keyboard shortcuts. ensure that we can accurately measure how our website is used. Then, with the help of the seating chart picture, decide on which seat you would like to get. We will then issue the buyer with a new ticket that will have a new barcode. Tixel is available to all Ticketek ticket types and all events: Music, )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. So wheres my money? Does this mean there's actually no tickets left? Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. loud house bad luck crossover fanfiction. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. to then often have to go to their desk at the venue to follow up the issues. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace.

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