I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. There are certain times of the day such as breakfast and early evening when they can be very busy. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Norwegian Cruise Line. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Some lines, like Silversea, have a butler for every suite. 24-hour trained and certified suite butler. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Available on Norwegian Dawn and Norwegian Star. Just be reasonable in your requests and expectations. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Started August 27, 2021, By They also supervise the room steward and makes sure things are done properly. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. An aft-facing mini-suite would not include a butler/concierge. To find out more, please, Traveling with a group of people? Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Another important role that many people like having a butler for is handling all the details for a private party in their suite. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Terms apply to the offers listed on this page. Phoenix Concierge Services. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If you forget let say your jacket and your in the theater you call your butler. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Butler service is something usually offered to passengers who've booked a top-level suite. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Learn more. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line Some have just concierges but no butlers. This website uses cookies. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Enjoy the amazing views together on your large, private balcony. Sleeps up to five guests. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Ship and Suite Orientation. To find out more, please. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Related: Are drinks packages worth the price? 574 sq. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). 19952023, The Independent Traveler, Inc. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; ft.*, your Family Suite sleeps up to six* guests. Related: The 5 best cabin locations on any cruise ship. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. Handy when away from your cabin to call cabin mates or order services. We were escorted on by the Concierge and he took us to lunch. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. If the ID card is bad it gets worse. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. What is Norwegian Cruise Lines largest ship? Evening turndown service of guests beds. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Hello all, my parents (90 and 77) still enjoy cruising. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Check out each port from your private balcony. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Priority when reserving restaurants and entertainment onboard NCL vessels. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. We asked about 4 times for special treats as we were having visitors. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. I may also ask for chocolate delivered to my cabin each evening. . However, the generally accepted minimum is $10-15 per day. is director of content operations at TPG. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. These Guild of Professional English Butlers are among the best anywhere at sea. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Lots of room for everyone. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Invitations to exclusive cocktail parties offered only to guests of The Haven. Enrollment required. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Concierge services to help guests book dining, entertainment, shore excursions, and more. ft.*, you have space for up to eight guests. Watch the horizon glide by from expansive private balconies. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Is Disney Cruise Line concierge level worth it? Being a guest of The Haven with Norwegian Cruise Line means personalized service. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. That was also fabulous to be able to graze while all 4 of us got ready for the day. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. Full Time, Part Time position. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Kick back in the living and dining area. 19952023, The Independent Traveler, Inc. Copyright 2023 Northstar Travel Media, LLC. I thought our room steward did the cleaning and turning down/making up. phone to call my cabin mates - it works ! Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. As each course came out the butler delivered it to the room. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. was busy handling technical details with the registration process. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. As such, there is no specific guideline on how much you should tip your butler. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Ours is a mini spa suite by the way, Night night. ft. We rarely use the phone - we normally talk to them in person or leave a note. Sometimes it's worth a large investment to reap the benefits of a great credit card. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? the concierge will ensure you get priority check-in and departure as well as priority tendering to port. They can present in-room tea service. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. No. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Enrollment required. Luxurious details such as platinum keycard to stateroom. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. There is another thread about tipping the Butler good luck with that one. Plus Ups are excluded. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Part Time Real Estate, Leasing Consultant. Powered by Invision Community. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. But the extra services are the real reason cruisers love Disney's Concierge level. This is a question that we are often asked by guests. the escort onto the ship has failed both times we sailed in suites. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. We've booked a suite next year, a spa suite. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. You. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. That's exactly the case with the Amex Platinum card. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. No balcony on Norwegian Dawn and Norwegian Star. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Related: Is Disney Cruise Line concierge level worth it? MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. For an explanation of our Advertising Policy, visit. There are select categories of Suite which come with specific additional amenities, too! Butlers aren't run-of-the-mill cabin stewards. This site does not include all credit card companies or all available credit card offers. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). Tomorrow could be a plate of hand-made chocolates or a canap assortment. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. This will greatly affect the level of tips that you are expected to reward their service with. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. They also. .One family cruise we were in Cagneys. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. This suite also includes a separate living room area, and balcony. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. ft.*. Your butler can also help with in-room parties. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. You can book a Concierge-level cabin to unlock . Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. I think I used my night butler more with night room service etc. So don't have to much expectations. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Did you mention that you love grapes? Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. There is also a private sauna reserved for guests of The Haven. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. By Find the right card for you. Copyright Cruise Blog Media LLC 2023. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. you also get free pay per view movies! Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. LOL! Draw a bath with bubble bath or flower petals. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. What is being described on this thread is reality. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. What a great way to start the day! Yacht Club suites also come with a personal butler available 24 hours a day. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind.

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