The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. 18 km From Cancun International Airport. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. We were lucky to get one for the end of the week. Ensuring proper protocols are in place. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Does Excellence Riviera Cancun offer any business services? Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. This wine tastes bad. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. It would be nice to have some fans to help with sweating, but not that big of a deal. A. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. It has been a pleasure having you with us and we look forward to seeing you back soon. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. The service, the food, and the activities/room were all more than we could have ever hoped for. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. It is just a slight reduction that you wouldn't notice if you haven't been there before. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Arrl nem is beszlve, hogy az ti cl jnius . Also, the liquor choices are really bad. Other than having disposable mask included in the room, nothing has changed. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. The Excellence Riviera Cancun is a strong offering. Yes, Excellence Riviera Cancun offers airport transportation for guests. Customer service can not be matched or outdone. The food and the atmosphere at Flavour Market were very good. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. We're in Mexico - there's no reason to have bad tequila at the bars. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Overall the food selection was wide and of good quality. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. Cancun. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Fun and tasty. The french Chez Isabelle is supposed to be their nicest restaurant but. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. The staff at ERC are nothing short of amazing. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Spanish Hotel Firms Will Build Jamaica Worker Housing. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. The entire staff at the resort wore masks the entire time. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. Package deal Contact accommodation for availability. This is the version of our website addressed to speakers of English in the United States. Amazing resort, unparalleled service, and some tips before you head out. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. While these areas wont be completely private there are definitely a lot fewer people in these areas. Offers; Suites; Deluxe Airport Transfers; Resort Map; . The resort was impeccably clean. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. The standard and variety of food on offer was really top quality. The entire staff at the resort wore masks the entire time. Most of all, Gonzalo was MUY excelente! The Mile spa is really a top-class offering, but it does come at a premium price. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The location of this restaurant is really lovely. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. Secrets resorts All your questions answered! We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. As you pull up to the hotel a bellhop will be on hand to take your bags. I would highly recommend this resort to anyone! The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. We hope to come back in the next few years! The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Federal 307 Chet-Pto. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. There are a few drawbacks to this beach. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We were not ashamed to take any unsupervised float we found if we needed it. Please, receive our warmest regards from The Excellence Collection. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. The resort is beautiful. Are any cleaning services offered at Excellence Riviera Cancun? Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. Its the perfect spot for a romantic dinner. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Lastly, bring lots of smaller bills for tips! One of the daily activities that are on offer is a guided bike tour of the local area. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. Only two of the pools are heated and these are only heated in the Winter. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club A. Which languages are spoken by the staff at Excellence Riviera Cancun? When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. Toggle The Excellence Collection. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. Wonderful! Because the ocean was not appealing, the pool areas were packed. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. They are large beautiful rooms with great amenities. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. The real differentiator is the staff. I would certainly recommend this resort. Already have reservations to return again. Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. The front desk already had our test scheduled based on our departure time when we checked in. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. Also, the tequila options are a joke. They were lower than usual, especially the lazy river around the spa. Ensuring proper protocols are in place. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Its between the areas of Playa Del Carmen and Cancun town. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Other than requiring masks the Cancun airport was operating like it always has. Also a side note - beds and pillows very uncomfortable. and an insulated thermos to keep drinks cold. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Please, receive our warmest regards from The Excellence Collection. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. I can't decide on ERC or EPM. #1 of 10 all-inclusives in Puerto Morelos. Its a simple fix I will remember for all future trips. We highly recommend the resort and have found few that can compare.More. The staff here were very good and the service was seamless, but the food definitely was a letdown. It is just a slight reduction that you wouldn't notice if you haven't been there before. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. You also have the option to opt-out of these cookies. Wish I knew these three things before we went.Have fun! It is not necessary. Plus, makeup and hairstyling for the bride. Does Excellence Riviera Cancun have airport transportation? More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. Always one of our favorite restaurants when we visit Excellence resorts. Generally speaking, the Cancun Hotel Zone is very safe for families. These are usually put up throughout the resort and be sure to ask in the spa if not. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. The resort has a couple of adult only pools and a beach area which made the experience amazing. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. As you approach the doors they will automatically open. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Excellence Riviera Cancun is an excellent choice for an adults only all inclusive, Riviera Maya honeymoon , vacation or a wedding in Mexico. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We also use third-party cookies that help us analyze and understand how you use this website. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. That alone was amazing to save us from waiting on hold. Other than requiring masks the Cancun airport was operating like it always has. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. Please see our partners for more details.

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