Youll be asked to enter the new password twice, to make sure its correct. Security type Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. >. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. With Band Steering on, the Hub steers your devices to the best wireless band for them. If you want to make any changes to the hub settings, you'll need the admin password. It's not an extension socket. How do I connect my device to my BT Hub by Ethernet cable? Here's how to set up a Hub 3. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Email Barry at barry@bigtechquestion.com. Whats next? >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Richard, I run Windows 11 and using Edge is fine. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. You'll then be able to change these settings: Separate Bands on >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? For security reasons you might want to change the admin password for your smart hub manager every now and again. BT hubs are the centrepiece of BT home broadband. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . (Make sure you're connected to your home network.) On older models of the BT Home Hub you will see Settings rather than Advanced Settings. And some questions nobody really wanted the answers to. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. You can then enter your password in the usual field to access BT Hub Manager. Here's how to set up a Hub 4 or Hub 5. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? The BT Mini Hub doesn't support application sharing or port forwarding. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. A master socket is the main socket for the phone line in your home. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. If all else fails, give BTs Helpdesk a call on 0800 800 150. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. However, if the Wi-Fi has dropped out, you might not see the settings. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Web admin interface of the BT Smart Hub 2 router. >. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Instead the Home Hub 5 connects to the Openreach modem (or ONT). The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. >, How can I set up or change the admin password on my BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Remember you need to save any changes you make. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Enter your current password followed by your new one. If you dont have a battery unit, unplug the modem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Full Fibre customers wont use microfilters. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. When searching for your Hub on your device, you'll have to select which band to connect to. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Then fill in the details for your Dynamic DNS service. This last screen permits me to then continue and arrive at the hub home page. A master socket is the main socket for the phone line in your home. Alternatively choose your Hub from the dropdown to find out how to connect. They're on the back of your Hub. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. on Youll also need to add a password hint. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. How can I turn it on and off? They're on the back of your Hub. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? >, How do I turn off BT Access Control for a device? Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. >, What is the Wireless mode feature on my BT Smart Hub? How do I control the time when devices can access the internet on my Smart Hub? Note: it is The default BT Smart Hub IP Address is: 192.168.1.254. If there is already some text in the address bar. This table shows the main differences between them. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. >, How can I set up or change the admin password on my BT Hub? If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. You can configure your Hub to use Dynamic DNS. BT Devices Can not access hub manager - 192.168.1.254 (or any. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). This takes a few minutes. If it's not listed you'll need to create a new port forwarding rule. (Make sure youre connected to your home network.). >. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . How can I turn it on and off? You want to fiddle with the settings of your BT Smart Hub. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Depending on your socket type, you might need to use a filter. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Choose BT Access Control from the options. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub A steady blue light on the front of the Hub means everything's OK. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. They'll give you all the details you need. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Then click on Advanced Settings. How can I set up or change the admin password on my BT Hub? Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Make sure that your computer is connected to the Smart Hub via Ethernet or . How do I change my Smart Hub's wireless settings? >, How do I turn wireless on and off on the BT Hub? How can I set up or change the admin password on my BT Hub? With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? From the Hub Manager, click on Advanced Settings, then Wireless. You can edit names and devices anytime you want. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! If you've turned Separate Bands on, you'll be able to select the channel for each band. Well help you ease the pain and get you to a solution - fast! You'll need your Hub's wireless network name and password. First of all, you need to be at home using a device thats connected to your BT broadband hub. You can turn it on or off. Once youre logged in youll see a button for Advanced Settings. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. 16-08-2022 Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Band Steering If you have it, unplug all your old broadband kit, including your old power plug. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? How do you turn off wifi? The master socket is the main socket for the phone line in your home. If you've still got problems, try our Broadband troubleshooter>. He was once Deputy Editor of Mail Online and remains in therapy to this day. You can re-use your filter and Ethernet cables so please keep them. This will open the Hub Manager, Enter the admin password. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Full Fibre customers wont use microfilters. >, Where do I find the default admin password for my BT Hub? not the same as the wireless password. >, How do I see which of my BT Hub's wireless bands my device is connected to? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. If youve lost that card, it should also be on a sticker on the base of the router. >, How do I set up port forwarding on my BT Hub? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, How do I turn wireless on and off on the BT Hub? How do you access the BT Smart Hub Manager? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Instead the Smart Hub connects to the Openreach modem (or ONT). It's not an extension socket, Press the Power button on the Hub to switch it on. When your device connects, it automatically chooses the . The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. The password should now be changed to something of your choice. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. 16-08-2022 Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. You'll find it on the back of the Hub if you haven't updated it. Check that youre using a device that is connected to your BT broadband network. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. It's on or it's off. How do I assign multiple Static IP addresses on the Smart Hub? Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3.

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